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Writer's pictureLydia McClelland

Why your business needs WorldHost customer service training?

Updated: Nov 13, 2023

WorldHost™ is a renowned customer service training programmeme specifically designed for businesses and organisations in the United Kingdom and Ireland. It is part of the WorldHost™ training series and is based on the principles of the original WorldHost™ programme which was developed in Canada to improve customer service standards in the tourism industry.


WorldHost™ focuses on training employees across various sectors, including hospitality, retail, tourism, and other customer-facing industries. The programme aims to equip participants with the essential skills and knowledge to deliver excellent customer service, enhance customer satisfaction, and improve overall business performance.


The WorldHost™ training covers a range of topics, including effective communication, understanding customer needs, dealing with challenging situations, and building lasting customer relationships. The programme is known for its interactive and engaging approach, offering practical tools and techniques that employees can apply in real-world customer interactions.


Since its launch in the UK, WorldHost™ has gained widespread recognition and adoption by businesses and organisations seeking to enhance their customer service standards and create a positive and memorable customer experience. It is often facilitated through workshops, seminars, and online courses, providing flexibility for participants to choose the learning method that best suits their needs.


LMC Associates is proud to be an Approved Training Provider for WorldHost™ Principles of Customer Service. Reach out to learn more about how we can help you with your customer service training.


logo of WorldHost Approved Training Provider
WorldHost Approved Training Provider




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